Terms of service

OVERVIEW

Welcome to Inchaw Merchandise. Throughout these Terms of Service, the terms "we," "us," "our," and "Inchaw Merchandise" refer to Inchaw Merchandise.

Inchaw Merchandise operates this website and online store, including all related information, content, products, services, tools, and features made available to customers worldwide (collectively, the "Services").

By accessing our website, creating an account, browsing our products, or making a purchase, you agree to be bound by these Terms of Service and our associated policies, including our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree with these Terms, you must not access or use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT RESPONSIBILITY

By using our Services, you represent that:

You are at least the age of majority in your country, state, or province of residence.
You have the legal capacity to enter into binding agreements.
Any information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

SECTION 2 – PRODUCTS

We sell apparel and related merchandise, including but not limited to:

T-shirts
Hoodies
Sweatshirts
Jumpers
Accessories
Custom or limited-edition merchandise

We make every effort to display product colours, designs, and images accurately. However, we cannot guarantee that your device's display will accurately reflect actual colours or appearance.

Product descriptions, specifications, pricing, and availability may be changed without notice.

We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase products from Inchaw Merchandise.

We reserve the right to accept, reject, limit, or cancel any order at our discretion for lawful reasons, including:

Product availability
Pricing errors
Payment issues
Suspected fraud
Incorrect customer information

An order is not accepted until payment has been successfully processed and an order confirmation has been sent.

If we cancel an order after payment has been received, a refund will be issued to the original payment method.

Please review all order details carefully before submitting your purchase.

SECTION 4 – PRICING AND PAYMENT

All prices displayed are subject to change without notice.

Prices may not include:

Shipping fees
Import duties
Customs charges
VAT, GST, sales taxes, or similar taxes

Applicable taxes and shipping costs will be shown during checkout where required.

You agree to provide current, complete, and accurate billing and payment information for all purchases.

By submitting payment information, you represent that you are authorized to use the selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

We ship to customers worldwide where shipping services are available.

Delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

Postal services
Couriers
Customs authorities
Weather events
Government actions
Supply chain disruptions
Events beyond our reasonable control

Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or similar charges imposed by their local authorities unless otherwise stated.

Risk of loss and title for products transfer upon delivery to the shipping carrier, except where otherwise required by applicable law.

SECTION 6 – RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are governed by our Refund Policy.

Custom-made, personalised, print-on-demand, or specially produced products may not be eligible for return or exchange unless:

The item is defective;
The item arrives damaged; or
The incorrect item was supplied.

Nothing in these Terms limits any rights available to consumers under applicable law.

SECTION 7 – INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to:

Logos
Branding
Artwork
Graphics
Product designs
Images
Videos
Text
Website content

are owned by or licensed to Inchaw Merchandise and are protected by intellectual property laws worldwide.

No content may be copied, reproduced, distributed, modified, sold, or used without prior written permission.

Unauthorized use may result in legal action.

SECTION 8 – USER SUBMISSIONS AND FEEDBACK

Any feedback, suggestions, reviews, comments, photographs, or other content submitted to us may be used by Inchaw Merchandise without restriction and without compensation.

By submitting content, you represent that:

You own or control all necessary rights;
The content does not infringe third-party rights;
The content is lawful and accurate.

We reserve the right to remove content at our discretion.

SECTION 9 – CUSTOM DESIGNS AND CUSTOMER CONTENT

Where customers submit names, artwork, logos, photographs, slogans, or other content for custom products, the customer represents that they own or have permission to use such content.

Customers are solely responsible for ensuring submitted content does not infringe:

Copyrights
Trademarks
Privacy rights
Intellectual property rights

Inchaw Merchandise reserves the right to refuse any order containing content we believe may violate applicable laws or third-party rights.

SECTION 10 – THIRD-PARTY SERVICES

Our Services may contain links to third-party websites, products, services, or applications.

We are not responsible for the content, practices, availability, or policies of any third-party service.

Accessing third-party services is at your own risk.

SECTION 11 – PRIVACY

Personal information submitted through our Services is governed by our Privacy Policy.

By using our Services, you acknowledge that information may be processed by service providers, payment processors, shipping providers, and e-commerce partners as necessary to fulfill orders and operate the Services.

SECTION 12 – PROHIBITED USES

You may not use the Services:

For unlawful purposes;
To violate any laws or regulations;
To infringe intellectual property rights;
To transmit harmful code or malware;
To engage in fraud;
To impersonate another person;
To interfere with website functionality;
To scrape, harvest, or collect data without authorization;
To abuse, harass, threaten, or intimidate others.

We reserve the right to terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, all products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee that:

Services will be uninterrupted;
Services will be error-free;
Website content will always be accurate or complete;
Products will meet every individual expectation.

Nothing in these Terms excludes statutory rights that cannot legally be excluded.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Inchaw Merchandise shall not be liable for:

Indirect damages;
Consequential damages;
Incidental damages;
Special damages;
Loss of profits;
Loss of business;
Loss of data;
Loss of goodwill.

Where liability cannot legally be excluded, our total liability shall not exceed the amount paid by the customer for the relevant order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Inchaw Merchandise, its owners, affiliates, employees, contractors, suppliers, and partners from claims, liabilities, losses, damages, expenses, and legal costs arising from:

Your breach of these Terms;
Your misuse of the Services;
Your violation of any law;
Your infringement of third-party rights.

SECTION 16 – TERMINATION

We may suspend or terminate access to our Services at any time without notice if we reasonably believe you have violated these Terms.

Termination does not affect rights and obligations accrued before termination.

SECTION 17 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional policies posted on our website, constitute the entire agreement between you and Inchaw Merchandise.